| Software Development |
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ProTeam Technologies has a highly skilled staff for design, development and implementation in various application areas. We have technical staff to handle projects in CRM applications and Client-Server applications. We develop applications using the following software's and tools:
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| Operating Systems |
| Win NT, Windows 95, 98 and MS-DOS |
| Software |
| VB.net, ASP.net and Visual Basic |
| Active Perl, COBOL, PowerBuilder, Clipper, D-base, FoxPro, |
| Visual FoxPro and more |
| Database |
| MS-SQL Server, MSDE, MS-SQL Server Express Edition, Postgre SQL, MySQL, Oracle, PostgreSQL,cache DB, Informix, Sybase, DB2, and Access |
| Reporting & Version Control Tools |
| Actuate 3.x, Crystal Reports, Visual SourceSafe |
| CRM & eCRM |
| People soft CRM, Seibel and Vantive Enterprise (All Versions) |
| Sales Force Automation, Call Center, Field Service, |
| Quality Assurance, Self Service Application, |
| Vantive for Communications (Telco), VOTG, eSales, eSupport, eFieldService, eHelpdesk |
| ProTeam Technologies follows a proven methodology to develop applications for our clients. |
| Methodology for Advanced Development |
| PRE-ANALYSIS PHASE |
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The pre-analysis phase depends to a large extent on the customer. The activities involved in this stage are very vital for analysis and design.
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| ANALYSIS PHASE |
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We create specifications that give both the developer and the user a precise, concrete description of the proposed computer solution. Specifications describe the inputs, outputs and functions of the system, as well as how different input changes the system state. Specifications convert requirements to a description that enables the user and the developers to see what the system will look like and how it will behave. Specifications bridge the gap between user needs and design.
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| DESIGN |
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The design phase is the transition from describing what the solution looks like (specifications) to how the problem is going to be solved. Design documents developed during this phase are the blueprints of the software. The design strategy, design method or the design language must be feasible and must easily accommodate changes due to iterations in the design.
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| The design phase is split up into the following major sub-phases |
- Architectural Design
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- Detailed Design
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| CODING |
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The main activity of the coding phase is to translate design words into computer code. A well-structured program or “structured code” is developed using structured techniques.
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| TESTING |
Testing includes activities to check whether the developed code and the system functions correctly per the specification and satisfy customer’s stated and implied need. Testing includes;
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Unit Testing where individual programs or routines are tested with minimal input; Integration Testing where all of the components are tested to insure everything fits together; System Testing where the performance of the system including throughput, response, load handling capacity etc. are tested; and Acceptance Testing where the customer validates the delivered software to ensure requirements and functionality in their environment. Once the customer accepts the system the software is installed at their site.
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| INSTALLATION |
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Installation consists of the transportation and installation of a software system from the development environment to the production environment. During the installation process the software to be delivered is installed, operationally checked out, and monitored. This effort culminates in formal customer acceptance.
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